Halvard reads the events from your shop, tills, payments, stock and help desk, and turns them into one live dashboard for revenue, orders and operations.
4.8 from 640 reviews No card needed Data kept in the UK
Mill Road Homeware
3 sites · Updated 2 minutes ago
Live
Revenue, Last 7 days
Net revenue
£15,708
+10.2% against the previous period
Average order
£38.59
+3.1% against the previous period
Gross margin
52.1%
+1.1% against the previous period
Refunds
£330
−4.2% against the previous period
Revenue per day
This period Previous
Revenue by channel
Best sellers
| Product | Revenue | vs prior |
|---|---|---|
| Stoneware mug, sage | £974 | +12.4% |
| Linen tea towel, set of 2 | £754 | +8.1% |
| Oak serving board | £644 | -2.3% |
| Enamel colander | £565 | +5.6% |
| Beeswax candle, tall | £456 | +19.2% |
Revenue, Last 30 days
Net revenue
£67,207
+13.1% against the previous period
Average order
£38.60
+3.9% against the previous period
Gross margin
51.5%
+1.1% against the previous period
Refunds
£1,411
−6.2% against the previous period
Revenue per day
This period Previous
Revenue by channel
Best sellers
| Product | Revenue | vs prior |
|---|---|---|
| Stoneware mug, sage | £4,167 | +12.4% |
| Linen tea towel, set of 2 | £3,226 | +8.1% |
| Oak serving board | £2,755 | -2.3% |
| Enamel colander | £2,419 | +5.6% |
| Beeswax candle, tall | £1,949 | +19.2% |
Revenue, Last 90 days
Net revenue
£204,082
+14.1% against the previous period
Average order
£38.60
+3.9% against the previous period
Gross margin
51.2%
+0.8% against the previous period
Refunds
£4,286
−6.2% against the previous period
Revenue per week
This period Previous
Revenue by channel
Best sellers
| Product | Revenue | vs prior |
|---|---|---|
| Stoneware mug, sage | £12,653 | +12.4% |
| Linen tea towel, set of 2 | £9,796 | +8.1% |
| Oak serving board | £8,367 | -2.3% |
| Enamel colander | £7,347 | +5.6% |
| Beeswax candle, tall | £5,918 | +19.2% |
Orders, Last 7 days
Orders
390
+8.3% against the previous period
Dispatched on time
97.3%
+1.9% against the previous period
Pick to dispatch
4.6 h
−11.5% against the previous period
Return rate
3.2%
−1.0% against the previous period
Orders per day
This period Previous
Time to dispatch
Latest orders
| Order | Value | Status |
|---|---|---|
| #48213 | £64.50 | Packed |
| #48212 | £18.00 | Collected |
| #48211 | £412.80 | Picking |
| #48210 | £39.90 | Dispatched |
| #48209 | £121.25 | Dispatched |
Orders, Last 30 days
Orders
1,697
+9.2% against the previous period
Dispatched on time
96.7%
+1.9% against the previous period
Pick to dispatch
4.9 h
−9.5% against the previous period
Return rate
3.2%
−0.8% against the previous period
Orders per day
This period Previous
Time to dispatch
Latest orders
| Order | Value | Status |
|---|---|---|
| #48213 | £64.50 | Packed |
| #48212 | £18.00 | Collected |
| #48211 | £412.80 | Picking |
| #48210 | £39.90 | Dispatched |
| #48209 | £121.25 | Dispatched |
Orders, Last 90 days
Orders
5,357
+11.6% against the previous period
Dispatched on time
96.7%
+1.4% against the previous period
Pick to dispatch
4.9 h
−8.5% against the previous period
Return rate
3.4%
−0.8% against the previous period
Orders per week
This period Previous
Time to dispatch
Latest orders
| Order | Value | Status |
|---|---|---|
| #48213 | £64.50 | Packed |
| #48212 | £18.00 | Collected |
| #48211 | £412.80 | Picking |
| #48210 | £39.90 | Dispatched |
| #48209 | £121.25 | Dispatched |
Ops, Last 7 days
Support tickets
86
−24.6% against the previous period
First reply
2.2 h
−11.5% against the previous period
Stock-outs
2
−25.3% against the previous period
Staff hours
441
+2.1% against the previous period
Support tickets per day
This period Previous
Stock cover by location, days
Alerts
| Rule | Fired | State |
|---|---|---|
| Stoneware mug below 40 units | Today 09:12 | Open |
| Refunds above £200 in a day | Yesterday | Resolved |
| First reply over 4 hours | Mon 15:40 | Resolved |
| Card terminal offline | Sat 11:05 | Resolved |
| Wholesale order over £1,000 | Fri 16:22 | Noted |
Ops, Last 30 days
Support tickets
392
−19.2% against the previous period
First reply
2.4 h
−12.5% against the previous period
Stock-outs
2
−25.3% against the previous period
Staff hours
1,473
+2.1% against the previous period
Support tickets per day
This period Previous
Stock cover by location, days
Alerts
| Rule | Fired | State |
|---|---|---|
| Stoneware mug below 40 units | Today 09:12 | Open |
| Refunds above £200 in a day | Yesterday | Resolved |
| First reply over 4 hours | Mon 15:40 | Resolved |
| Card terminal offline | Sat 11:05 | Resolved |
| Wholesale order over £1,000 | Fri 16:22 | Noted |
Ops, Last 90 days
Support tickets
1,171
−24.7% against the previous period
First reply
2.4 h
−12.5% against the previous period
Stock-outs
2
−33.3% against the previous period
Staff hours
4,156
+2.1% against the previous period
Support tickets per week
This period Previous
Stock cover by location, days
Alerts
| Rule | Fired | State |
|---|---|---|
| Stoneware mug below 40 units | Today 09:12 | Open |
| Refunds above £200 in a day | Yesterday | Resolved |
| First reply over 4 hours | Mon 15:40 | Resolved |
| Card terminal offline | Sat 11:05 | Resolved |
| Wholesale order over £1,000 | Fri 16:22 | Noted |
Switch between Revenue, Orders and Ops, and change the range. This is the dashboard every account starts with, shown here with a sample homeware shop's month.
Free up to 10,000 events
A real plan, not a trial. Two seats, three tools connected, no card asked for.
Live in 20 minutes
Connect a tool, pick a dashboard, share the link. Most teams see their first number before the kettle boils twice.
Your data stays in the UK
Stored and processed in London data centres. Export or delete it all from settings, any day.
Monthly, cancel any month
No annual lock-in. Pay yearly only if you want two months free.
Halvard ships with starting dashboards for five kinds of business. Pick yours and the tiles, alerts and Monday email come set up for it.
Sign in, approve read-only access, done. Halvard never writes to your tools, and it cannot change an order, a price or a payment.
Our story
Halvard's founders ran a homeware shop in Cambridge for three years. Every Monday one of them lost the morning copying numbers from the till, the web shop and the courier into a spreadsheet nobody trusted. In 2019 they built the tool they wanted instead.
Twenty-six people now, still in Cambridge, still answering support emails themselves.
Read the storyNo consultant, no data team, no install. If you can log in to your shop, you can set this up.
Connect your tools 10 min
Sign in to your shop, till, payment processor or accounts and approve read-only access. Most tools take two minutes.
Pick a starting dashboard 5 min
Revenue, Orders and Ops come ready-made for your kind of business. Keep the tiles you want, delete the rest.
Set one alert 3 min
Choose the number you would want a phone call about. Halvard suggests a threshold from your own last eight weeks.
Share the Monday view 2 min
Invite the team, or send a read-only link. The digest email lands every Monday at 7am with last week on one page.
You pay for events, the things that happen in your tools, not per chart or per dashboard. Move the sliders and the cheapest plan that fits is picked for you.
A shop with 4,000 orders a month, its payments and its shipping sends about 180,000 events.
Read-only share links are free and do not use a seat.
Your plan
Team
£39 a month
Prices exclude VAT. Extra events are billed at the end of each month, and you can set a hard cap.
Talk to sales about Team Or start on Free, no cardEvery plan has the same three dashboards. What changes is how many events, how many people and how much history.
| Free £0 a month 10,000 events included Start free | Team Most chosen £39 a month 250,000 events included Start a 14-day Team trial | Business £149 a month 2,000,000 events included Book a demo | |
|---|---|---|---|
| Usage | |||
| Events included a month | 10,000 | 250,000 | 2,000,000 |
| Extra events | – | £0.12 per 1,000 | £0.06 per 1,000 |
| Seats | 2 | Up to 10 | Up to 50 |
| Data history | 30 days | 13 months | 5 years |
| Dashboards | |||
| Connected tools | 3 | All 14 kinds | All 14 kinds |
| Revenue, orders and ops dashboards | ✓ | ✓ | ✓ |
| Custom metrics and targets | – | ✓ | ✓ |
| Multi-site and per-location views | – | – | ✓ |
| Team | |||
| Threshold alerts by email and chat | – | ✓ | ✓ |
| Monday digest email | ✓ | ✓ | ✓ |
| Read-only share links | – | ✓ | ✓ |
| Single sign-on and audit log | – | – | ✓ |
| Support | Help centre | Email, next working day | Named contact, 4 working hours |
Prices exclude VAT. Over 20 million events or 50 people? Ask for a quote
We asked customers what changed after three months. These are their numbers, not ours.
4.8 out of 5 from 640 reviews
6 hrs
a week back
“Monday used to start with me exporting from four places into one spreadsheet. Now the numbers are in the email before I have my coat off, and the meeting is about what to do.”
£18k
of stock-outs caught
“The low-cover alert fired on our best-selling flour three weeks before we would have noticed. Over a quarter that was eighteen thousand pounds of orders we did not have to turn away.”
20 min
to close the month
“Month end took our finance manager two days of chasing timesheets. Now the margin by client is just there. We found one retainer we had been losing money on for a year.”
A new release most fortnights. The changelog says what changed; the journal says why.
New v5.4
Per-site views for multi-location businesses
Every dashboard can now be split by site, with a roll-up view for directors.
Improved v5.3
Thresholds suggested from your own history
New alerts now suggest a range based on the same weekday and hour over the last eight weeks.
New v5.2
Booking and appointment tools
Bookings, cancellations, no-shows and deposits can be sent in by webhook.
Improved v5.1
Faster spreadsheet refresh on Business
Spreadsheet ranges now refresh every 15 minutes on Business, up from hourly.
Practice · 8 September 2026
Not twenty charts. Five numbers, the same five every week, read in the same order. Here is the list we give every new customer, and why each one earns its place.
Data · 11 August 2026
Two tools, two revenue figures for the same day, and an hour lost working out which is wrong. Usually neither is. They just define the day differently. Define the metric once and the argument goes away.
What Halvard reads, how often, and what it does with it.
One thing that happened in one of your tools: an order placed, a payment captured, a ticket opened, a row added to a sheet. A shop with 4,000 orders a month usually sends around 180,000 events once payments, stock and shipping are connected. Settings shows your count to date, every day.
Tools that send webhooks — shops, tills, payment processors — arrive within a minute. Tools Halvard polls, such as accounting software and spreadsheets, refresh every hour on Team and every 15 minutes on Business.
Yes. Share the sheet, pick a named range and the column headers become metrics. Market-stall takings, staff hours and monthly targets are the usual ones.
Where your data lives and who can see it.
In data centres in London, encrypted at rest and in transit. Backups stay in the UK. We do not sell or share customer data, and we do not use it to train anything.
No. Every connection asks for read-only access, and where a tool lets us choose, we ask for the narrowest scope that still works. Halvard cannot change an order, a price or a payment.
Yes. Each dashboard can be limited to named people. On Business you can sign in with your company identity provider, and every change to access or to a metric definition is written to an audit log.
Plans, events and what happens when you go over.
On Team and Business, extra events are billed at the end of the month: £0.12 per 1,000 on Team, £0.06 on Business. We email you at 80% and 100% of your allowance, and you can set a hard cap so the bill never moves. Free stops counting at 10,000 until the next month.
No. Plans are monthly and you can cancel from settings. Pay annually and you get two months free; annual plans can be cancelled for a refund of the unused months.
No. Each plan includes a number of seats — 2, 10 or 50 — at no extra cost. Read-only share links do not use a seat at all.
Start on Free with two seats and 10,000 events. Move to Team when the Monday meeting asks for more — your dashboards come with you.
