Priced on what your tools send, not per chart
Every plan has every dashboard. You pay for events — the orders, sales, payments and tickets Halvard reads — and a few more seats as you grow.
A shop with 4,000 orders a month, its payments and its shipping sends about 180,000 events.
Read-only share links are free and do not use a seat.
Your plan
Team
£39 a month
- Included events
- 250,000
- Extra events
- 0
- Extra-event cost
- £0.00
- Seats included
- 10
Prices exclude VAT. Extra events are billed at the end of each month, and you can set a hard cap.
Talk to sales about Team Or start on Free, no cardCompare the three plans
| Free £0 a month 10,000 events included Start free | Team Most chosen £39 a month 250,000 events included Start a 14-day Team trial | Business £149 a month 2,000,000 events included Book a demo | |
|---|---|---|---|
| Usage | |||
| Events included a month | 10,000 | 250,000 | 2,000,000 |
| Extra events | – | £0.12 per 1,000 | £0.06 per 1,000 |
| Seats | 2 | Up to 10 | Up to 50 |
| Data history | 30 days | 13 months | 5 years |
| Dashboards | |||
| Connected tools | 3 | All 14 kinds | All 14 kinds |
| Revenue, orders and ops dashboards | ✓ | ✓ | ✓ |
| Custom metrics and targets | – | ✓ | ✓ |
| Multi-site and per-location views | – | – | ✓ |
| Team | |||
| Threshold alerts by email and chat | – | ✓ | ✓ |
| Monday digest email | ✓ | ✓ | ✓ |
| Read-only share links | – | ✓ | ✓ |
| Single sign-on and audit log | – | – | ✓ |
| Support | Help centre | Email, next working day | Named contact, 4 working hours |
Prices exclude VAT. Over 20 million events or 50 people? Ask for a quote
How many events will we send?
Fewer than you think. An event is one thing happening in one tool. Halvard counts changes, not page views or clicks.
-
An online order, paid and dispatched
placed, paid, label printed, delivered
4 events
-
A sale at the counter
sale completed
1 event
-
A support ticket, answered and closed
opened, first reply, solved
3 events
-
A row in a stock sheet, read hourly
counted only when the row changes
1 event
-
A day of ad spend for one campaign
one daily total, not every click
1 event
Monthly, with no contract
Cancel from settings on any day and you will not be charged again. Pay yearly and the base price drops by two months; if you cancel a yearly plan we refund the months you have not used.
Charities and community interest companies get Team at half price. Ask when you sign up.
Talk to someone about billingBilling questions
Billing
Plans, events and what happens when you go over.
What happens if we go over our events?
On Team and Business, extra events are billed at the end of the month: £0.12 per 1,000 on Team, £0.06 on Business. We email you at 80% and 100% of your allowance, and you can set a hard cap so the bill never moves. Free stops counting at 10,000 until the next month.
Is there a contract?
No. Plans are monthly and you can cancel from settings. Pay annually and you get two months free; annual plans can be cancelled for a refund of the unused months.
Do you charge per seat?
No. Each plan includes a number of seats — 2, 10 or 50 — at no extra cost. Read-only share links do not use a seat at all.
Do prices include VAT?
Prices are shown without VAT. UK businesses are charged VAT at the standard rate on the invoice.